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Digital Business, MarTech & Consumer Psychology

Design the campaign, run the platform, and understand why it works on the human mind.
A group of professionals at the HR Club launch event, excited and engaged

Programme Overview

This specialisation sits at the intersection of digital commerce, marketing-technology stacks and the behavioural science of how consumers actually decide. It focuses on how businesses use digital technologies, artificial intelligence, analytics, platform business models, automation and innovation to build durable competitive advantage.

Students learn to build and run digital-first businesses end to end, from platform strategy and growth marketing to the MarTech tools that acquire, engage, retain and grow customers. Traditional marketing concepts are integrated with the technology platforms modern organisations rely on, producing graduates who can both design a campaign and explain, from first principles, why it works on the human mind.

Why This Specialisation Matters in 2027

Digital marketing, e-commerce and digital-first companies continue to expand rapidly across India, and MarTech and consumer-behaviour skills are among the most sought-after in marketing hiring. As advertising budgets shift to performance and platform channels, employers need managers who understand both the tools and the psychology behind conversion.

The rise of AI-driven, hyper-personalised customer experiences means marketing leaders increasingly need to combine creativity, data and behavioural insight. This programme is built for that convergence.

Who Should Choose This Specialisation

01

Aspiring marketers who want a digital-first, technology-led career rather than a purely traditional marketing path.

02

Creative strategists who also want the analytical and platform skills to run growth and performance marketing.

03

Founders and future product marketers who want to understand consumer decision-making at a behavioural level.

What You Will Learn?

Certifications & Practical Application (Terms II & III)

Beyond classroom learning, students complete industry-recognised certifications, hands-on projects and community engagement that build a job-ready portfolio:

Growth Hacking & Performance Marketing — SEO/SEM, funnels and experimentation for scale
Platform & Digital Business Models — marketplaces, subscriptions and network effects
Capstone Project / Short Internship
Campus-to-Community Project

Specialisation Electives (Terms IV & V)

The elective basket lets students go deep in the sub-areas most relevant to their career goals. Electives offered across the fourth and fifth terms include:

Career Outcomes & Job Roles

Graduates are equipped for high-growth roles across digital-first companies, agencies, consumer brands and technology firms. Because the specialisation blends strategy, technology and behavioural science, it opens both creative and analytical career tracks.

Key Job Roles

Hiring Sectors

E-commerce & D2C
FMCG & Consumer Brands
Technology & SaaS
Digital & Media Agencies
Retail
Startups

Emerging & Future-Facing Roles

  • AI-Marketing Lead
  • Personalisation Strategist
  • Attribution & Marketing-Science roles

Skills You Will Graduate With

  • Running full-funnel performance and growth marketing campaigns.
  • Operating a modern MarTech stack: automation, CRM, analytics and attribution.
  • Applying behavioural science and nudge principles to improve conversion and retention.
  • Reading digital analytics and translating data into campaign and product decisions.

Frequently Asked Questions

It goes well beyond running ads. You learn platform business models, the full MarTech stack and the consumer psychology behind decisions, so you can design strategy and technology systems, not just execute campaigns.

No heavy programming is required. You will work with MarTech and analytics tools and interpret data, but the focus is on strategy, technology fluency and behavioural insight.

E-commerce and D2C brands, FMCG, technology and SaaS firms, digital agencies and fast-scaling startups are among the most active recruiters.

Start Your PGDM Journey

Ready to apply for the 2027 intake?

Reach our team at

director@abbssm.edu.in / 9141707070.

Check out all the available courses at PGDM